Reno Veteran Awarded FREE Hot Tub

Thursday, March 4th, 2021

By Laura Varnon, Marketing Coordinator

The Spa and Sauna Company, spa manufacturer Sundance Spas, and the charity Wish for Our Heroes recently teamed up to award a local veteran a FREE Sundance Spa as a small thank you for her military service.

This is the third time since 2018 that the three organizations have worked together to award a local Nevada veteran a free hot tub.

“We’re definitely grateful, for sure,” said Rose Kemp, of Reno, about the donation to her, her husband and their two daughters.

As an avid runner, Rose is excited for the relief from aches and pains, and the family time, that the new Hamilton 780 hot tub will provide.

Rose happens to be part of a military couple, as she and her husband Dennis Kemp are both long-time members of the Nevada National Guard, and both have been deployed overseas. They met due to their involvement in the military after being introduced by friends. As members of the Active-Duty Guard, both she or her husband could be called up at any time to serve. Additionally, they both hold full-time positions working for the military. Rose works in Human Resources with the Active-Duty National Guard, while Dennis works in the Central Issue Facility, which issues clothing for everyone in the military in the entire state.

“As dual Military our schedules get very hectic and having the hot tub would help us spend time quality together with our two daughters,” Rose said in her application.

Delivery Day

On the day of the delivery, Rose and Dennis were so thankful for the donation.

Their backyard patio had a space that looked like it was made for their new Sundance Hamilton 780 Spa, once they moved their self-standing hammock out of the way.

“We’re just really grateful and excited,” Rose said.

About the Wish for Our Heroes Program

Wish for Our Heroes is “a national 501(c)(3), dedicated to providing resources to the “average” active-duty military member, in order to make their deployments a little easier, and to improve the quality of their family lives while home or during deployment,” according to their website.

Together Sundance Spas, Wish for Our Heroes and Sundance Spa dealers around the country will have donated hot tubs to 73 veterans nationwide by the end of this year, said Ariel Najera, Channel Marketing Manager for Sundance Spas. The collaborative program, Hot Tubs for Heroes, was started in 2016. The organizations intend to continue donating hot tubs to veterans.

Rose is one of the 19 veterans and active military members selected in 2020 to receive a free Hot Tub, although most of those hot tub deliveries were pushed out until 2021. Recipients for the 2021 calendar year have not yet been selected.

This is the third spa donation in Nevada. All of these spa donations were through The Spa and Sauna Company.

About Our Recipient

Rose, now 37, joined the Nevada National Guard with her best friend in 2002, shortly after graduating high school. She said they signed up with the intent to take advantage of the GI Bill educational benefit. She is currently pursuing a bachelor’s degree in Business Administration, in addition to working full-time.

Rose currently serves in a supervisory human resources role, managing the administrative paperwork for over 800 soldiers. Rose dreams of joining the Washoe County School District as an Elementary School teacher, after she retires the military, in about 6 years. At that time, she will have served in the National Guard for 20 years.

In 2004, Rose was deployed to Iraq, where she served as a Motor Transport Operator, assisting with transporting supply and equipment to numerous bases in Iraq. Later in her deployment, she was assigned as a Gun Truck Operator, her mission being to provide convoy security to numerous units convoying across Kuwait and Iraq.

“To this day my deployment to Iraq has been the most challenging, but most rewarding time of my military career. During my deployment it made me value the meaning of teamwork, hard work, comradery and made me value life more than I ever had before. My deployment will always be a momentous time in my life in which I was able to meet some of the best Soldiers and leaders whom to this day consider as my brothers and sisters in arms.”

Among those brothers and sisters in arms are The Spa and Sauna Company’s 1st Wish for our Heroes recipient, Daniel Rogers, and our 2nd Wish for our Heroes recipient, Kevin Vogt. She happens to know both of them. While they weren’t deployed together, she shares a Battalion with Kevin Vogt and works in the same office building, but not department, as Daniel Rogers. Read more about those donations here and here.

Dennis also served active duty overseas, in Afghanistan, with the Military Police in 2010 and 2011.

What Participating in This Program Means to The Spa and Sauna Company

As for The Spa and Sauna Company team, Wish for our Heroes delivery day has become one of our favorite days when we can see how hot tubs really change people’s lives.

“We, at The Spa and Sauna Company, are honored to fulfill this hot tub donation, in conjunction with Sundance Spas and Wish for Our Heroes,” said Spa and Sauna Co. Owner Scott Clark. “We are incredibly grateful to Roseanne and Dennis for their Service to our country. We wish Roseanne and her family years of enjoyment, family time and hydrotherapy benefits from their new Sundance Spa.”

We wish Roseanne, Dennis and their family a lifetime of happy hot tubbing in their Sundance Hamilton Spa!

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Hot Spring Spas Wins Readers Choice Award for 2020

Wednesday, March 3rd, 2021

By Laura Varnon, Marketing Coordinator

Even in a year as unusual as 2020 was, Hot Spring Spas of Santa Cruz has won the Santa Cruz Sentinel’s Readers Choice Award for Best Pool & Spa Dealer for 2020.

This is the 8th year in a row that the award has been given to Hot Spring Spas of Santa Cruz.

This year’s award is special because Hot Spring Spas saw a huge spike in demand for hot tubs and swim spas due to people spending more time at home in 2020 than ever before.

“We are thrilled to have been awarded this win again, especially during the year 2020,” said Spa and Sauna Company Owner Scott Clark. “We would like to thank our team, our customers, the community, and the Santa Cruz Sentinel for this award.”

Hot Spring Spas of Santa Cruz carries and services Hot Spring Spas and Endless Pools swim spas, and Freeflow Spas.

The Santa Cruz Sentinel runs a yearly Readers Choice online poll. In the poll, Sentinel readers weigh in on the best of everything throughout Santa Cruz County.

One of the reasons Hot Spring Spas earned the award is because of the dedication of their many long-time team members, who are committed to providing extraordinary customer service year after year.

Hot Spring Spas of Santa Cruz has received dozens of awards from manufacturers and local newspapers over the years, along with the other stores within The Spa and Sauna Company family of stores. To read more about The Spa and Sauna Company and see all of our awards, click here.

More than ever, we know that the hot tubs we provide to the community are truly making a difference in people’s lives by providing stress relief, relaxation, wellness benefits and family time.

“We truly enjoy serving the Santa Cruz community,” Clark said. “We look forward to many more years of excellent service and offering the community only the best in Hot Tubs and Swim Spas.”

To contact us in Santa Cruz, click here.

The post Hot Spring Spas Wins Readers Choice Award for 2020 appeared first on Hot Tubs, Swim Spas, Sauna Dealer Reno, Sparks, Santa Cruz, San Jose.

The Spa and Sauna Co. Wins Two Sundance Awards

Thursday, February 11th, 2021

By Laura Varnon, Marketing Coordinator

The Spa and Sauna Company earned two awards in 2020 from Sundance Spas at their virtual dealer conference this year.

Despite the challenges that the year 2020 presented, The Spa and Sauna Company was awarded The Sundance Gold Club Award for Exceptional Sales Performance and the Exceptional Customer Service Award.

The Gold Club award recognizes dealers whose Sundance Spas sales volume ranked in the top 10% of dealers nationwide.

In a letter from 2 directors of sales at Sundance Spas, Bett Sitton and Paul Garratt wrote: “Your hard work and dedication to the Sundance Spas Brand has earned you special recognition…Congratulations on your success in 2020.”

In a year when The Spa and Sauna Company embraced selling hot tubs over FaceTime and other virtual apps, not having as many hot tubs to display, working with customers while socially distanced and wearing masks, and an increasing in demand for hot tubs, this award truly means a lot.

The Spa and Sauna Company has also earned both of these awards previously, too.

“We’d like to thank Sundance Spas for these awards and their support this year, and we look forward to what 2021 will bring,” said Company Owner Scott Clark. “We’d also like to extend a big thank you to our entire team, especially our sales and customer service teams.”

To read more about The Spa and Sauna Company and see our full list of awards over the years, click here.

The Spa and Sauna Company began carrying Sundance Spas in late 2013 at its Reno area stores. It is one of several high-end hot tub brands that the Spa and Sauna Company is proud to offer.

Other hot tub manufacturers decided not to present awards in 2020, due to the unusual circumstances the year presented.

The post The Spa and Sauna Co. Wins Two Sundance Awards appeared first on Hot Tubs, Swim Spas, Sauna Dealer Reno, Sparks, Santa Cruz, San Jose.

Santa Cruz Store Wins Readers Choice Award Again!

Tuesday, February 18th, 2020

By Laura Varnon, Marketing Coordinator

It’s official – Hot Spring Spas of Santa Cruz has won the Santa Cruz Sentinel’s Readers Choice Award for Best Pool & Spa Dealer for 2019.

This is the 7th year in a row that the award has been given to Hot Spring Spas of Santa Cruz.

This year’s award is special because Hot Spring Spas of Santa Cruz, along with Hot Spring Spas of San Jose, were acquired by The Spa and Sauna Company in early 2019.

“We are thrilled to have been awarded this win again. To have retained this long-time award is an honor.” said Spa and Sauna Company Owner Scott Clark. “We take pride in carrying the highest quality hot tub brands and serving the Santa Cruz and San Jose communities. We would like to thank our team, our customers, the community, and the Santa Cruz Sentinel for this award.”

While Hot Spring Spas has always carried Hot Spring Spas and Endless Pools swim spas, this year brought the addition of the value-line of plug-and-play hot tubs, Freeflow Spas.

Many improvements to the showrooms have been made over the past year, including a full renovation to the décor in Santa Cruz, and a relocation of the showroom in San Jose.

The Santa Cruz Sentinel runs a yearly Readers Choice online poll. In the poll, Sentinel readers weigh in on the best of everything throughout Santa Cruz County.

One of the reasons Hot Spring Spas earned the award is because of the dedication of their many long-time team members, who are committed to providing extraordinary customer service year after year.

Hot Spring Spas of Santa Cruz and San Jose have received dozens of awards from manufacturers over the years.

This award is special because it is from the community we serve. We know that the hot tubs we provide to the community are truly making a difference in people’s lives by providing relaxation, wellness benefits and family time.

“We truly enjoy serving the Santa Cruz and San Jose communities,” Clark said. “We look forward to continuing the legacy of excellent service, and will continue to sell the best in Hot Tubs and Swim Spas.”

The post Santa Cruz Store Wins Readers Choice Award Again! appeared first on Hot Tubs, Swim Spas, Sauna Dealer Reno, Sparks, Santa Cruz, San Jose.

Santa Cruz Store Wins Readers Choice Award Again!

Tuesday, February 18th, 2020

By Laura Varnon, Marketing Coordinator

It’s official – Hot Spring Spas of Santa Cruz has won the Santa Cruz Sentinel’s Readers Choice Award for Best Pool & Spa Dealer for 2019.

This is the 7th year in a row that the award has been given to Hot Spring Spas of Santa Cruz.

This year’s award is special because Hot Spring Spas of Santa Cruz, along with Hot Spring Spas of San Jose, were acquired by The Spa and Sauna Company in early 2019.

“We are thrilled to have been awarded this win again. To have retained this long-time award is an honor.” said Spa and Sauna Company Owner Scott Clark. “We take pride in carrying the highest quality hot tub brands and serving the Santa Cruz and San Jose communities. We would like to thank our team, our customers, the community, and the Santa Cruz Sentinel for this award.”

While Hot Spring Spas has always carried Hot Spring Spas and Endless Pools swim spas, this year brought the addition of the value-line of plug-and-play hot tubs, Freeflow Spas.

Many improvements to the showrooms have been made over the past year, including a full renovation to the décor in Santa Cruz, and a relocation of the showroom in San Jose.

The Santa Cruz Sentinel runs a yearly Readers Choice online poll. In the poll, Sentinel readers weigh in on the best of everything throughout Santa Cruz County.

One of the reasons Hot Spring Spas earned the award is because of the dedication of their many long-time team members, who are committed to providing extraordinary customer service year after year.

Hot Spring Spas of Santa Cruz and San Jose have received dozens of awards from manufacturers over the years.

This award is special because it is from the community we serve. We know that the hot tubs we provide to the community are truly making a difference in people’s lives by providing relaxation, wellness benefits and family time.

“We truly enjoy serving the Santa Cruz and San Jose communities,” Clark said. “We look forward to continuing the legacy of excellent service, and will continue to sell the best in Hot Tubs and Swim Spas.”

The post Santa Cruz Store Wins Readers Choice Award Again! appeared first on Hot Tubs, Swim Spas, Sauna Dealer Reno, Sparks, Santa Cruz, San Jose.